Supporting customers, clients and institutions
Business support
|
|
2011 |
2010 |
|
Number of start-ups supported |
108,000 |
106,000 |
|
Number of business customers |
785,000 |
760,000 |
|
Number of micro-enterprise finance (MEF) loans approved in South Africa |
6,249 |
4,574 |
Analysis of loans and advances to customers and banks
Loans and advances at amortised cost net of impairment allowances,
by industry sector and geography
|
|
United Kingdom |
Europe |
Americas |
Africa and Middle East |
Asia |
Total | ||||
| ||||||||||
|
As at 31.12.11 |
|
|
|
|
|
| ||||
|
Banks |
9,251 |
13,503 |
13,349 |
2,956 |
5,648 |
44,707 | ||||
|
Other financial institutions |
18,474 |
20,059 |
44,965 |
2,264 |
3,888 |
89,650 | ||||
|
Manufacturing |
6,185 |
3,341 |
1,396 |
1,439 |
543 |
12,904 | ||||
|
Construction |
3,391 |
771 |
32 |
348 |
65 |
4,607 | ||||
|
Property |
16,230 |
3,193 |
869 |
3,600 |
212 |
24,104 | ||||
|
Government |
493 |
3,365 |
907 |
3,072 |
1,031 |
8,868 | ||||
|
Energy and water |
1,599 |
2,448 |
2,165 |
818 |
384 |
7,414 | ||||
|
Wholesale and retail |
10,308 |
3,008 |
656 |
2,073 |
161 |
16,206 | ||||
|
Business and other services |
16,473 |
4,981 |
1,584 |
2,907 |
355 |
26,300 | ||||
|
Home loans |
112,260 |
38,508 |
566 |
19,437 |
501 |
171,272 | ||||
|
Cards, unsecured loans and other personal lending |
27,409 |
6,417 |
9,293 |
6,158 |
785 |
50,062 | ||||
|
Other |
8,363 |
5,554 |
1,312 |
7,471 |
586 |
23,286 | ||||
|
Net loans and advances to customers and banks |
230,436 |
105,148 |
77,094 |
52,543 |
14,159 |
479,380 | ||||
|
Impairment allowance |
4,005 |
2,920 |
2,128 |
1,446 |
98 |
10,597 | ||||
|
|
|
|
|
|
|
| ||||
|
As at 31.12.10 |
|
|
|
|
|
| ||||
|
Banks |
4,709 |
8,831 |
17,304 |
1,660 |
3,802 |
36,306 | ||||
|
Other financial institutions |
19,930 |
18,153 |
43,210 |
2,879 |
3,533 |
87,705 | ||||
|
Manufacturing |
6,660 |
4,793 |
904 |
1,543 |
866 |
14,766 | ||||
|
Construction |
3,607 |
1,259 |
34 |
909 |
54 |
5,863 | ||||
|
Property |
13,746 |
3,024 |
797 |
4,822 |
418 |
22,807 | ||||
|
Government |
534 |
1,219 |
354 |
3,648 |
546 |
6,301 | ||||
|
Energy and water |
2,183 |
3,617 |
2,426 |
520 |
485 |
9,231 | ||||
|
Wholesale and retail |
11,594 |
2,859 |
644 |
1,888 |
372 |
17,357 | ||||
|
Business and other services |
15,171 |
6,142 |
1,198 |
3,394 |
323 |
26,228 | ||||
|
Home loans |
104,934 |
37,347 |
214 |
25,241 |
319 |
168,055 | ||||
|
Cards, unsecured loans and other personal lending |
25,950 |
7,768 |
7,340 |
4,297 |
1,313 |
46,668 | ||||
|
Other |
8,034 |
4,843 |
1,398 |
9,103 |
1,076 |
24,454 | ||||
|
Net loans and advances to customers and banks |
217,052 |
99,855 |
75,823 |
59,904 |
13,107 |
465,741 | ||||
|
Impairment allowance |
4,429 |
2,793 |
2,958 |
1,857 |
395 |
12,432 | ||||
Environmental business lines
|
|
2011 |
2010 |
|
Tonnes of carbon traded to date |
>6bn |
5.4bn |
|
Notional value of carbon traded to date |
€100bn |
£68.6bn |
Cleantech transactions 2011
Examples of Cleantech transactions are listed below.

Direct economic contribution
141,100 employed around the world, Barclays makes a direct contribution to job creation.
1,500 young people for our graduate programmes and internships
Committed to create 1,000 new apprenticeships in the UK
£6.4bn paid total tax globally (directly and indirectly)
| Tax borne and tax collected by region | £m |
|---|

| Analysis of tax borne by Barclays | £m |
|---|

Increasing access to financial services
Entry-level banking customers/products
|
|
2011 |
2010 |
2009 | ||||
| |||||||
|
Number of entry-level and inclusive banking customers in ABSA (millions) |
7.4 |
7.2 |
6.9 | ||||
|
Number of entry-level bank accounts in Barclays Africa |
640,4071 |
751,860 |
661,895 | ||||
|
Number of Mzansi accounts – South Africa |
840,783 |
837,124 |
839,706 | ||||
|
Number of Sekulula accounts – South Africa |
1,000,115 |
955,460 |
837,835 | ||||
|
Number of micro-enterprise finance (MEF) loans |
6,420 |
4,574 |
2,984 | ||||
|
Number of cash card accounts (UK) |
1,196,286 |
1,017,494 |
843,722 | ||||






