(PDF:) Download the 2015Citizenship Plan
We have changed the way we present our reporting:
Contributing to growth
The way we do business
Supporting our communities
£45bngross new lendingdelivered to UK businessesand households
US$1trillionof funding raisedfor institutions
1millionhomeowners supported through our mortgage products
73,000colleagues involved in volunteering, regulargiving and fundraising
2 millionpeople benefited from community activity
As part of our Climate Action Programmewe are focusing on reducing our energyusage. In 2011, we achieved a 4.5%reduction in our carbon emissions.
Our video gallery is available throughout the report containing all our Citizenship videos.
(PDF:) Citizenship Report 2011 (PDF)
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