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Citizenship Report 2011
Overview
Detailed information
Our approach
Contributing to growth
The way we do business
Supporting our communities
How we report
Citizenship at a glance
Contributing to growth
In brief
Case studies
The way we do business
In brief
Case studies
Supporting our communities
In brief
Case studies
Our people describe
Citizenship at Barclays
Launch video
Introduction from the Chief Executive
Our Citizenship strategy
2011/12 challenges
2015 Citizenship Plan
Governance
Materiality
Stakeholder engagement
Increasing access to finance
in Africa
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Supporting individuals and small businesses
Increasing access to financial services
Supporting corporate and government clients
Direct economic contribution
Helping small businesses
Read more
Fighting financial crime
Improving the customer experience
Resolving complaints
Innovative products and services
Managing our impact on the environment
Emissions and energy use
Engagement
Environmental and social risk in lending
Risk assessment
Training and engagement
Managing our supply chain
Engagement and performance
Respecting human rights
UN Millennium Development Goals
Our people
Diversity and inclusion
Engagement, development and representation
Health, safety, and wellbeing
Cycle Hire scheme
Read more
Community investment
Flagship initiatives
Employees in the community
Encouraging Entrepreneurship
Read more
Global Reporting Initiative index
Assurance statement
Indices and benchmarks
Performance data
Contributing to growth
The way we do business
Supporting our communities
Financing a lower-carbon economy
Read more
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Assurance
Chief Executive’’s introduction
Community investment
Customer experience
Environment
Individuals and businesses
People
Remuneration
Strategy
2015 Plan
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Your 2011 Barclays Citizenship Report
We have changed the way we present and organise our reporting to help make it easier to understand.
Overview
Citizenship at a glance
Contributing to growth
In brief
Case studies
The way we do business
In brief
Case studies
Supporting our communities
In brief
Case studies
Detailed information
Our approach
Introduction from the Chief Executive
Our Citizenship strategy
2011/12 challenges
2015 Citizenship Plan
Governance
Materiality
Stakeholder engagement
Contributing to growth
Supporting individuals and small businesses
Increasing access to financial services
Supporting corporate and government clients
Direct economic contribution
The way we do business
Fighting financial crime
Improving the customer experience
Resolving complaints
Innovative products and services
Managing our impact on the environment
Emissions and energy use
Engagement
Environmental and social risk in lending
Risk assessment
Training and engagement
Managing our supply chain
Engagement and performance
Respecting human rights
UN Millennium Development Goals
Our people
Diversity and inclusion
Engagement, development and representation
Health, safety, and wellbeing
Supporting our communities
Community investment
Flagship initiatives
Employees in the community
How we report
Global Reporting Initiative index
Assurance statement
Indices and benchmarks
Performance data
Contributing to growth
The way we do business
Supporting our communities
nexxar - online annual report